FAQ'S

Piercing Aftercare

We suggest waiting a minimum of 6-8 weeks before submerging a piercing in water for extended periods of time. While salt water may be good for your piercings, the bacteria in the ocean, as well as pools are not. Please plan accordingly!

Redness, soreness, dry skin, swelling and aches are all common for most piercings throughout the healing process. As much as we'd like to help you trouble-shoot virtually, coming into the studio is the best way for us to help, so if anything feels off or looks funny, please do not hesitate to stop in for a consult at any time.

Pro-tip: using a travel pillow when sleeping is a great way to support your neck and head without putting any pressure on your healing ear piercings.

Piercing Prices

Your piercing cost will be broken down in to two parts – a piercing fee and the cost of jewelry.

Please see our piercing page and scroll down for a full price list of piercings.

The price of jewelry can vary greatly, it solely depends on your style and budget. At De l'Or we have a huge, ever-changing rotation of safe, implant grade materials, so that we can always be sure to find the perfect piece for you.

Can I Get Pierced

Nostril piercings are available for ages 16+ We also offer lobe piercings on ages 5 and up as a safe alternative to "mall piercers." All minors need a guardian present as well. Both guardian and child need I.D and matching last names or proof of guardianship. Legal adults can sign for themselves but still need proper I.D to get pierced.

Children Piercing Info

We offer lobe piercings on ages 6 and up as a safe alternative to "mall piercers." All minors need a guardian present as well. Both guardian and child need I.D and matching last names or proof of guardianship. Appointments are preferred for Kids piercings.

What Does "Proper I.D" Mean?

Proper ID includes something with your picture, full name and date of birth. Passports, ID cards, driver’s license or permit, passport cards, birth certificates in combination with a photo ID will also work. If you are under the age of 18, both you and your parent will need ID, and if you have different last names or addresses, a birth certificate is required as well. We cannot accept school IDs alone, they need to be accompanied by a birth certificate.

Do You Take Appointments?

Yes we do! Please click HERE to schedule an appointment.

Can I Bring My Own Jewelry To Be Pierced With?

We generally do not accept any sort of outside jewelry.
Every piece of jewelry that comes into our studio is carefully cleaned and autoclaved in our Statim G4 2000. This ensures each piercing experience is as sterile as possible and done with the highest quality materials that our industry has available. Without knowing where your jewelry came from or what it is made out of, there is no way to know that it is safe to wear in a fresh piercing. There are exceptions to this rule however, so please reach out to us directly atdelorpiercing@gmail.comand we can discuss your options.

Does It Hurt? Will You Numb It?

We do not numb the area, nor is it safe to do so, because the numbed tissue will be stiff, often resulting in crooked piercings and a plethora of complications during healing once that tissue does eventually relax again. Regardless, numbing cream only effects the first few layers of skin and will not penetrate deep enough to prevent you from feeling the process. If you numb the area you'd like us to pierce before you come in, you will not be able to be pierced that day. We promise that the anxiety leading up to the piercing is way worse than the piercing itself. The best way to prepare for a piercing is by focusing on taking a few, deep, mindful breathes.

What Is Downsizing And How Important Is It For Me To Do It?

Downsizing is the process of replacing the initial backing you were pierced with (which usually has excess length to compensate for swelling), with one that is more fitted to your ear. This prevents movement and aids in the healing process. While not all piercings may require it, it can be beneficial to prevent snagging and discomfort from the longer post. Placements like flat or helix piercings, should be downsized in 4-6 weeks to be sure the piercing angle does not shift. Once your piercing has shifted angles, it is very difficult, if not impossible for it to straighten back out and usually requires removal of the piercing. While we are not offering them at the moment, it is good to know that oral piercings also require downsizing to prevent tooth and gum damage.

Infinity Jewelry

This is a fast growing trend where a length of gold chain of your choice is cut exactly to fit your wrist and welded in lieu of a removable clasp. Never worry again about leaving that favorite bracelet on the bedside table. You can also customize your chain with an assortment of charms that we stock. This is a fun, unique way to celebrate yourself, a friendship, or to give a memorable gift.

* Your bracelet can be removed if needed by simply cutting the jump ring. It can later be re-welded if desired.

Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Body piercing Jewelry is non-refundable. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How Do I Start A Return

To start a return, you can contact us at delorpiercing@gmail.com. Please note that returns will need to be sent to the following address:  De l'Or 604 Warren St. Hudson, NY 12534
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages & Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at delorpiercing@gmail.com.

FOR ANY OTHER INQUIRIES PLEASE GET IN TOUCH!